Frequently Asked Questions
Everything you need to know about shopping with 218 Clothing + Gift.
How long will it take for my order to arrive?
Standard orders are typically processed within 1-2 business days. Once shipped, you can expect your package to arrive within 3-7 business days depending on your location.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that gift cards and clearance items are final sale.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are looking to expand our shipping zones in the near future.
How do I care for my 218 Clothing items?
To maintain the quality of our apparel, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the inner garment tag.
Can I change or cancel my order after it's placed?
Because we strive to process orders quickly, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay.